Technical Services

Technical Services 2018-04-23T04:41:31+00:00

Protect and optimise your business operations through the benefits of cloud computing and virtualisation. We offer a broad range of services to support you through the entire process of planning, procurement, implementation and maintenance of virtual, physical and cloud infrastructure. Our expertise and experience in cloud computing is a key differentiator for us within the local market. With the increasing adoption of cloud computing, we have positioned ourselves for a long-term expansion into wider markets. We have the capability to deliver best-of-breed cloud computing solutions and firmly believe we are strongly positioned to cater for the accelerating demand in the coming years.

ITR have excellent relationships with both local and national data centre and network providers which ensures that they can recommend the most suitable provider for each individual customer. ITR technicians are Microsoft Cloud certified, and we are one of a very small group companies to whom Telstra outsource their cloud consulting services. These partnerships not only enhance IT Resourcing’s ability to provide highly knowledgeable cloud advice but in addition provide a high level of technician support to assist their customers with day to day IT operations in the cloud.

With IT becoming more and more relied upon for normal business operations, you need to ensure that your business operations are up and running in the shortest time possible following natural, man-made and technical disasters. We work with you to evaluate the threats you face and implement a cost-effective plan and/or solution based on their impact and likelihood.

In order to make the right decisions at the right time you need timely and accurate information presented in a clear manner. We specialise in writing customised data reports on a wide variety of business system platforms using a vast array of reporting tools such as Microsoft Reporting Services and Crystal Report Writer.

As SQL Server Administrators (SQL Server DBAs), our role is to help businesses to correctly setup and configure, maintain, performance tune and support their Microsoft SQL Server infrastructure. Through our comprehensive SQL Server Database remote management services, we offer our clients the complete solution for managing your SQL Server infrastructure. We can look after an extensive range of SQL Server technical support tasks including Servers, Infrastructure, Databases, Performance and Reporting.

We maintain strong partnerships and technical certifications with tier-one industry vendors such as VMware, HP, Microsoft and many others to help our customers gain the best value for their investments while ensuring a high level of quality assurance and support. Our experience, knowledge and relationships in the ICT market can add real value to your IT procurements.

We offer the expertise and industry partnerships to design and implement both small business and enterprise scale VoIP solutions, dramatically saving on your communications costs and enhancing the efficiency and effectiveness of your workforce.

Although there are many Document Management and Collaboration solutions on the market, there are very few which integrate to provide a full business solution, without paying for a fully functional ERP system.  ERPs such as TRIM, Technology One and SAP are extremely expensive to implement and may not necessarily fulfil requirements.  SharePoint is part of the Microsoft Office 365 suite of products which also includes email and desktop video conferencing (Skype for Business).  Sharepoint is an enterprise grade intranet and document management solution which is available at no extra cost with most of the Office 365 subscription plans.

IT Resourcing have in their employment a senior SharePoint developer who has implemented SharePoint solutions for local, state and national companies. These companies include Presbyterian Care Tasmania, TasRail and South 32.  In addition, IT Resourcing can also provide both project management and on-going support services to ensure their customers benefit from a fully rounded solution.

Most businesses today have a need for IT support but cannot afford the luxury of employing personnel on a full or even part-time basis. Many large businesses are outsourcing their IT departments to specialised companies to improve efficiencies and save money. ITR can provide options for both long-term as well as filling short-term and interim gaps due to unforeseen circumstances. You are assured a professional and competent service catered to your requirements.

ITR are currently providing long-term on-site arrangement with organisations such as Tasmanian Railway (TasRail), Primary Health Tasmania and South32 (formerly Temco BHP).

ITR offer a full suite of services to make an IT relocation or installation as easy and risk free as possible. We provide a managed ‘one-stop’ service that spans across the supply, installation and relocation of full data centres, servers, desktops, laptops, internet links, VPNs and local area networks (including cabling and Wi-Fi).